The sales and pre-purchase phase felt a bit stretched out compared to tools I'd used before. It took

The sales and pre-purchase phase felt a bit stretched out compared to tools I'd used before. It took

The sales and pre-purchase phase felt a bit stretched out compared to tools I'd used before. It took more time than I thought to get all the necessary details and for the sales team to clarify my questions about the software capabilities and pricing system. While the team was responsive when I reached out, the overall pace was slow, which was something I hadn’t anticipated. I also found that some information given initially wasn’t as straightforward as with other providers I'd tried, which made decision-making slower. On the upside, the product demo did help understand the software features better after waiting. So, while the wait was frustrating at times, the process did eventually equip me with enough knowledge to proceed with sign-up.