You handled the sales and pre-purchase process in a way that fit my actual working hours pretty well
You handled the sales and pre-purchase process in a way that fit my actual working hours pretty well. The sign-up and invoicing steps were mostly smooth, though I found the entire process took longer than I initially expected. During business hours, your availability for telephonic support helped me clarify some details quickly, which made the wait more acceptable. The training onboarding sessions were scheduled with enough flexibility to fit around my routine, and the dialer software setup was straightforward enough to avoid unnecessary delays. Still, I do wish that some parts of the invoicing and database features could be quicker to finalize. But overall, you adjusted things fairly well to accommodate the hours I am active, making a sometimes lengthy process manageable with patience and clear information.