Sales process thoda uzun aur thoda repetitive tha
Soch raha tha ki jab main WFHI ke sales aur pre-purchase steps me tha, toh wo experience kaisa raha. Sabse pehle toh mujhe lag raha tha ki main jaldi se solution choose kar lungaa, par actually bahut baar meetings set karne pade aur baar baar wohi queries explain karni padi. Waiting time bhi kabhi kabhi zabardast tha, especially jab main call back ka intezar karta raha jab unhone promise kiya tha. Kuch baar lagta tha ki woh process streamline ho sakta tha, jahan pe main simply ek structured demo dekhkar decision le sakta. Waise, sales team ne patience se meri queries answer ki thi, lekin thoda zyada time laga tha overall. Jo documents aur invoices share huye, woh clear the aur follow-up mein kaafi prompt the, par communication mein thodi delay hui thi. Last mein, pura experience aisa tha ki mujhe value mil rahi thi, par process thoda aur efficient hota toh aur smoother feel hota.