Sales process thoda slow tha, response mila kam hi
Jab main WFHI ke software ke liye register kar raha tha, main expect kar raha tha ki sales team zyada quickly respond karegi. Pehle toh timing theek thi, par queries pe feedback milna kaafi late hota tha. Main ne multiple baar unse contact kiya magar patience thoda kam hone laga kyunki unka response itna prompt nahi tha jitna main soch raha tha. Support jo mili usme thodi professionalism thi, par mainly delay ke wajah se frustration hui. Training aur onboarding achha tha yeh maanne ko tayaar hoon, kyunki jab tak software chal raha tha tab tak woh kaafi useful rahe. Lekin sign-up process mein transparency aur quick responses ki kami zaruri improve karni hogi. Agar selling side thodi aur flexible aur responsive hoti, to overall experience behtar hota. Abhi ke liye main sochta hoon ki shayad maine time zyada wait kar diya, aur fir bhi jitna communication mila woh neeche expectations tha.