Sales process thoda slow tha but overall fine
Main sale aur pre-purchase stage mein thodi repeat wali baat feel kar rahi thi, matlab kabhi kabhi same cheez baar baar samjhayi gayi. Signing up ka process bhi thoda lengthy tha, jisme thoda zyada wait karna padta tha invoice aur payment confirmation ke liye. Support se baat karne mein patience chahiye tha, kyunki immediate answer milna mushkil tha kabhi kabhi. Lekin clarity wali baat ye hai ki jitne questions maine pooche, unka jawab detail mein diya gaya. Training aur software ke features ko samjhane ke liye jo material tha, woh achha prepared tha, bas timing aur repetitive communication mein thoda improvement jaroori hai. Thoda aur quick response aur kam repeat hone wala process rakha jaye toh aur better lag sakta hai. Overall experience theek tha; main samajhti hoon ki ye missing part thoda improve ho toh naya user zyada satisfy hoga.