Sales process thoda samay ke baad hi clear hua mujhe
Jab maine WFHI ke software ke liye pehli baar contact kiya, toh mujhe laga ki sab kuch straightforward hoga, lekin jaise-jaise main day to day unke processes ko samajhne lagi, mujhe ehsaas hua ki sales ya pre-purchase communication thoda alag chal raha tha. Pehle toh sign-up aur payment process achha laga, lekin thoda samay baad invoice aur payment confirmations me thodi delay dekhne ko mili, jo mujhe confusing kar rahi thi. Training aur onboarding ke steps bhi shuru me mujhe complicated lag rahe the, par jaise main unka use karti gayi, mujhe un cheezon ka logic samajh aaya. Call center aur dialer tools ke baare me information bhi gradually clear hua. Support se milne wali madad bhi consistent thi, par kabhi kabhi response thoda late milta tha. Automatic updates ke notifications handling bhi kuch din thoda chaotic lagi, kyunki naye features kab aur kaise use karne hain, yeh mujhe samajh me nahi aata tha. Overall, mujhe lagta hai ki initial impression aur after used experience me kaafi farak tha. Jo kabhi thoda confusing tha, dheere-dheere woh better hone laga, bas shayad thodi zyada patience chahiye thi taki system ko puri tarah samajh saku. Ab main confident hoon ke ye software mere liye kaam karega, par initially ye thoda challenging laga.