Sales process thoda out of sync raha
I was trying to sign up and understand the sales flow, but honestly, kuch steps ka order mujhe theek nahi laga. Jaise ki pehle payment karna pada, phir jo software ki details mili woh thodi confusing thi. Mujhe laga ki pehle thoda training or onboarding ka idea clear hona chahiye tha before signing any invoice. The call support ko phone pe contact karna tha par wo zyada helpful nahi laga mujhe, matlab they just repeated the same things. Database feature thoda achha tha but dialer tools mein thoda delay hota tha calls ke time. Automatic updates kabhi-kabhi mujhe interrupt karte the jab main work kar rahi thi. Onboarding flow bhi thoda incomplete laga, matlab main soch rahi thi ki it should be more stepwise for beginners like me. Invoice milna toh smooth tha, par payment options thode limited the. Overall, I will say ki itna organized nahi tha sales and pre-purchase process for me, par haan basic software features thik thi jo main try kar paayi thi.