Sales process thoda easy tha, par help ki zarurat fir bhi hai
Main pehli baar sign up kar raha tha, toh mujhe laga ki sales process thoda complex ho sakta hai. Aapne jo steps diye wo mostly samajh aaye, par kuch jagah pe confusion bhi hua, especially jab billing aur training ka sequence samajhne ki baat aayi. Mujhe lagi ki thoda zyada guidance honi chahiye thi, varna main apne aap thoda struggle kar raha tha. Software ke features jaise dialer aur database toh achhe lage, par onboarding ke dauran mujhe support ke bina kuch cheezein samajh mein nahi aayi. Aapka support team call pe helpful tha lekin main phir bhi soch raha hoon ki agle baar mujhe shayad phir se zyada madad leni padegi. Pure process ne mujhe thoda overwhelmed feel karwaya, kyonki clear step by step direction nahi thi har stage par. Isliye main keh sakta hoon ki overall experience thoda challenging tha, par agar aap log thoda aur simple aur clear banayein toh better hoga.