Sales process thoda alag experience tha, par expect karti thi kuch aur
Main pehle jo software use karti thi uske muqable mein WFHI ke sales aur pre-purchase experience thoda confusing tha. Mujhe laga tha ki jo training aur onboarding milega, wo zyada user-friendly hoga, par wo expectation thodi disappointed rahi. Sales wale log theek thi, polite the, aur basic queries ke jawab diye, lekin jo unhone bataya tha usse milta julta tool nahi mila. Dashboard thoda complex tha aur main apne workflow mein smoothly fit nahi kar paayi initially. Onboarding training mein bhi jo guidance maine expect ki thi woh complete nahi thi, aur mujhe lagta hai ki unki approach thodi zyada formal thi in comparison to what I was used to. Lekin haan, payment process transparent thi, jisme koi dikkat nahi aayi. Overall, mujhe thoda lagta hai ki WO jo promises pehle diye the wo pura nahi hua, par main argue nahi karungi ki sab kuch bekaar tha, thoda kuch achha bhi tha.