Sales process thoda ajeeb laga yaar
Mujhe laga tha ki sales process thoda smooth hoga, par honestly woh expectations puri tarah match nahi hui. Signing up ke process mein jo steps diye gaye the, woh thode confusing lage because pehle toh website pe clarity nahi thi ki kis stage pe kya karna hai. Bahut baar mujhe lag raha tha ki customer support se baat karni padegi, par call karne pe bhi exact jawab milna mushkil ho raha tha. Software ki jo demo thi, woh bhi thodi basic thi, matlab main soch raha tha ki zyada detailed walkthrough milega, lekin jitna dikhaya gaya woh utna informative nahi tha. Ek acha point ye tha ki unka payment system smooth tha, aur invoice milna bhi time pe hua, ye toh theek laga. Par overall jab main sochta hoon, toh lagta hai ki zyada transparent aur straightforward communication honi chahiye thi sales ke time, taaki hum pehle se taiyaar ho sakein. Thoda aur easy onboarding steps hone chahiye the, jisse confusion kam hota. Kyunki main itna sure nahi hoon ki yeh product mere liye kitna sahi hai, main abhi thoda hesitant hoon aage badhne ko, specially because main chah raha tha ki start se sab kuch clear mile ki mein kya expect kar sakta hoon, par woh feeling nahi aayi. Toh haan, mujhe lagta hai unko apni sales process pe thoda aur kaam karna chahiye taaki bina doubt ke log connect kar sakein.