Sales process theek tha, zyada waiting nahi thi
Main ne software aur training service kharidne se pehle jo sales aur pre-purchase process dekha, woh kaafi straightforward tha. Mujhe laga ki initial inquiry ke baad kuch cheezein repeat hui, jaise ki kuch baar same information deni padi about meri requirements. Lekin overall koi badi delay ya zyada wait nahi hua, aur unhone mere queries ko timely jawab bhi diya tha. Documentation aur software features ke baare mein basic se detail tak explanation diya gaya tha, lekin kabhi kabhi laga ki kuch steps thode repetitive hain. Sign-up aur invoicing process clear tha, aur payment methods bhi simple lage. Training ke jo outline mila, usmein basic se advance tak ki cheezein cover ki gayi thi, jiska mujhe fayda hoga lagta hai. Agar thoda aur better coordination ho customer side se, toh experience aur smooth ho sakta tha. Lekin overall main satisfied hoon ki maine samay barbaad nahi kiya purchase karte waqt.