Sales process: the good and the bad dono sides
So when I first started the sales process with WFHI, I noticed that the reps were pretty patient and explained things carefully, which was good because I wasn't totally sure what I needed. But honestly, I had to repeat a lot of the same questions and sometimes it felt like waiting too long for clear answers. The onboarding flow promised to be quick, but in reality, it dragged where I expected it to be fast. On the plus side, the software setup was smooth once I was past that. The dialer worked fine, and I liked the automatic updates that kept me from doing manual installations. Also, the telephonic support was mostly helpful when I reached out, though sometimes the wait was a bit frustrating. Overall, I think it's okay for someone who is patient and wants software that generally does the job, but the early stages could definitely be improved for speed and clarity.