Sales process tha thoda lamba but samajh mein aaya
The initial inquiry se lekar software setup tak ka time thoda zyada laga, jo thoda impatient banata tha. Jab baar-baar same cheez repeat karni padti thi, toh frustration aata tha, par side se dekho toh clarity bhi achhi hui. Waiting ke dauran main kuch self-training bhi karti rahi, jo helpful raha overall. Sales team ne patience rakha, they explained the invoicing and subscription details pretty well. Thoda jyada time lagne ke vajah se product expectations ko leke clarity milti thi, which was good. Lekin agar process thoda shorter hota, toh better hota specially jab already busy hoon. Main samajhti hoon ki unka goal sab kuch clear rakhna hai even at the cost of extra time, so thoda balance better ho sakta tha. Total mila ke, the sales and pre-purchase flow tha systematic but thoda slow, nadaan experience nahi thi but zyada tez bhi nahi.