Sales process: tha thoda expectation se alag
Main initial sales call se confident thi ki sab smooth hoga aur jitni queries maine poochi thi unka jawab earnestly diya tha. Par jab sign-up aur product details ke next steps aaye, toh thoda delay aur unclear instructions mila. Mujhe laga tha ki pura process zyada straightforward hoga, lekin kuch additional clarifications maangni padi. Kabhi kabhi lagta tha ki information thodi overpromise kar rahi hai aur practical use thoda alag nikla. Lekin overall, sales team helpful thi and kisi point pe mujhe completely confused nahi kiya. Jab end tak pahuncha toh thoda zyada clarity chahiye thi software ke features aur training modules ke bare mein jo sale ke waqt thoda vague rahe. Toh basically jahan tak comfort ki baat hai, thoda better expect kar sakti thi, par itna bhi problem nahi tha ki frustrated feel karoon. Matlab, main itni confident toh nahi thi jitni beginning mein thi, par use karne ke liye toh ready thi.