Sales process tha thoda confusing compared to pehle experiences
Mujhe pehle jo sales experience tha, uss hisaab se WFHI ka sales aur pre-purchase process thoda different laga. Sabse pehle, unka sign-up aur invoicing system theek tha, clear instructions ke saath thoda easy bana diya tha. Lekin jab maine sales team se contact kiya, toh mujhe laga ki jo information wo provide kar rahi hai, usme thoda clarity missing thi. Pehle jo systems use kiye the, woh zyada personalised lagte the aur queries ko jaldi handle karte the. Yahaan response time theek tha, but kabhi kabhi lagta tha ki product ke features aur training ka exact benefit thoda over-explained ya under-explained ho gaya hai. Call dialer aur database features ke baare mein clear data nahi mila pre-purchase stage par. Isliye compare karte hue, pehle ka sales approach thoda zyada transparent aur user-focused tha. Yeh bhi realise hua ki automatic updates aur support ke bare mein jo promises the, wo pehle nahi milte the, yeh ek achha point hai. Overall, mujhe yeh process samajhne mein thoda waqt laga aur surprise hua ki itne bade platform mein thoda confusion reh sakta hai jab tak aap poora onboarding complete nahi kar lete.