sales process tha theek, par response thoda slow tha jab problem aayi
Maine jo sales process se guzri woh theek thi, sab basic cheezein clear thi aur signup smoothly ho gaya. Lekin jab mujhe system mein kisi issue ka samna karna pada, toh telephonic support utna helpful nahi laga. Unhone jo guidance di, usme delays the aur koi instant solution nahi mila. Training aur software access samjhana acha tha, lekin jab mujhe urgently question karna tha toh lagta tha system thoda slow respond karta hai. Invoice aur billing process bhi sahi tha, par support ke response time par thoda kaam karna chahiye. Agar support thoda aur prompt hota toh overall experience better hota, kyunki software khud kaafi accha hai. Bas thodi flexibility aur quick help ki kami mehsoos hui. Ye chiz hi mujhe laga ki pura package perfect nahi tha, baki sab theek tha.