Sales process simple nahi tha
Maine WFHI ki service ke bare mein socha tha ki jaldi se sab process ho jayega, lekin sales team se baat karte waqt thoda disappointed thi. Pehle mujhe kaafi baar apna requirement dobara samjhana pada, jo basically redundant lag raha tha. Har call pe lagbhag wahi sawal baar-baar pucha gaya, jis se patience test hoti thi. Wait time bhi zyada tha kabhi kabhi, aur response lene mein der ho jati thi. Overall communication warm thi, par procedure thoda inefficient laga mujhe. Onboarding aur training ke baare mein abhi poora nahi pata kyunki sales ke issues ki wajah se timing bhi delay hui thi. Ussi ek aspect mein thoda balance bana raha, woh tha ki jo basic information di gayi woh thorough thi aur understandable thi. Lekin poora sales experience itna smooth nahi tha mere liye.