Sales process se satisfied nahi tha
Maine WFHI ke software ke liye sales aur pre-purchase queries check ki, aur mujhe yeh lagta hai ki process thoda repetitive tha. Har baar jab main kisi naya sawal karta tha, mujhe pehle wala jawab dobara repeat karna padata tha, jisse kaafi waqt waste hua. Waiting time bhi kabhi kabhi zyada tha jab tak main telephonic support se connect hota tha, aur yeh partially distracting tha. Par main ye bhi manta hoon ki information jo mili thi wo correct thi, aur sign-up process ke documents clear the. Lekin fir bhi jab main kisi basic inquiry ke liye bar-bar repeat karta hu, toh thoda frustration hota hai. Main isiliye 2 star de raha hoon, kyunki sales phase mein efficiency better ho sakti thi, especially jab customer ke paas questions already clarify hone chahiye. Overall, mujhe lagta hai WFHI ko apni communication aur wait times thoda improve karne chahiye sales stage pe.