Sales process needed more effort than expected to match my hours
I found the sales and pre-purchase process quite frustrating because the workflow didn’t align well with the hours I typically work. The onboarding steps seemed designed for a more fixed schedule, and adjusting the tools for my irregular working hours took quite a bit of back-and-forth with support. The training materials and dialer didn’t quite fit my daily routine, which meant I had to put in extra effort to make things work. On the plus side, the interface was okay once set up, but honestly, it required more patience and time than I expected. Overall, it wasn’t a smooth fit for how I need to use the service, so I am still weighing if it is worth continuing with this setup.