Sales process ne bas disappointment di mujhe
Maine pehle bhi similar software use kiye hain, par yeh sales aur pre-purchase experience bilkul alag raha. Jab maine sign-up kiya, toh sabse pehle mujhe lag raha tha ki yeh process simple hoga, lekin mujhe har chhoti chhoti baat ke liye baar baar contact karna pada. Sales team ne jo promises kiye they bilkul pure nahi huye, aur unki communication bhi clear nahi thi. Invoice aur payment ke process main itna frustration tha ki maine socha ki shayad main galat jagah aa gaya hoon. Dialer aur calling features ke explanations adhure the, aur automatic updates ke bare me clarity nahi di gayi thi. Main toh yeh kahunga ki yeh sales process mere liye sirf disappointment hi tha, aur main aage se shayad is par trust nahi karunga. Simple baat hai, jo clarity aur support chahiye tha, wo milna mushkil ho gaya.