Sales process missing clear answers
The sales process involved more waiting than I expected, and I found myself going over the same details multiple times without getting clearer answers. Though the staff was patient and willing to discuss features, the overall process felt drawn out. At times, the repetition seemed unnecessary; I was hoping for a prompt and straightforward explanation but had to wait between responses that did not fully clarify my queries. What lacked was detailed guidance on specific software capabilities and how quickly I could start using features like the training modules and the calling tools. On the positive side, the basic explanations provided a reasonable overview, and the payment process was laid out in a way that seemed manageable. However, I believe the wait times and the roundabout nature of some conversations delayed my decision-making more than I anticipated. If the sales team had focused a bit more on eliminating redundant exchanges and directing me right away to the information I needed, the experience could have been smoother.