Sales process mein zyada clarity aur guidance chahiye thi
Maine expect kiya tha ke sales aur sign-up ka process straightforward hoga with detailed walkthroughs aur timely guidance, lekin mujhe kaafi cheezein khud se samajhni padin. Jo information mil rahi thi woh thodi basic thi, aur bahut saare steps mein mujhe wait karna pada jab tak support ya sales team se contact hota. Dialer se related queries ke liye bhi independent research karni padi because unhone detailed explanations nahi diye. Payment ke waqt bhi clarity nahi thi regarding invoicing cycle ya kitna amount charge hoga exactly. Yeh sab milake mujhe thoda confuse aur frustrated feel karaya, especially jab main chah raha tha ki process simple aur easy ho. Jo cheez thik thi woh yeh ki training ke time software aur database features ke baare mein achhi details di gayi thi, par sales aur pre-purchase guidance itni helpful nahi thi jitna maine socha tha. Overall, main kehta hoon ke agar aapko ziada support chahiye initial stage mein, toh shayad yahaan aapko zyada self-work karna padega.