Sales process mein thodi waiting thi, par samajhne wali baat hai
Jab maine sign-up ka process start kiya tha, pehle mujhe laga ki sales team se quick response milega, par kuch baar mujhe repeat questions sunne ko mile. Starting mein thoda frustrating tha kyunki baar-baar wahi basic queries puchhe ja rahe the jaise mere kam ke hisaab se software kaise fit hoga. Lekin is repetition ne mujhe ye samajhne mein madad bhi kiya ki unka focus ye ensure karna hai ki mera use case sahi samjha jaye. Payment aur invoicing ke baare mein toh sab clear tha, koi doubts nahi hue wahan. Jo call ke baad tools aur features ke bare mein bata rahe the, wo bhi thoda dheere dheere samajhna pada kyunki complex software hai. Mujhe lagta hai ki agar thoda fast aur direct baat ki jaye toh aur accha hota, lekin koi badi takleef nahi hui. End mein, sales team ka aim clear tha aur main confident feel kar raha tha product ko use karte hue, par thoda patience rakhna parta tha process mein.