4 out of 54 of 5Verified customerSales and pre-purchase
Sales process mein thodi alag expectations thi
Main soch rahi thi ki sales aur pre-purchase process jyada quick aur straightforward hoga, par jab main daily contact mein aayi, toh pata chala ki wo thoda detailed chal raha tha. Kabhi kabhi sales team se response time thoda slow lagta tha, lekin unka patience accha tha aur wo har baar meri queries detail mein solve karte the. Jo surprise tha, wo ye tha ki post-purchase feedback ko waise consider karte hain jaise sach mein matter karta hai. Matlab, kabhi kisi process mein delay hua toh unhone follow-up kiya, aur iska mujhe lagta hai ki ye relationship build karne mein madad karta hai. Toh overall measured experience rahaa, jisme good points ke saath thoda disappointment bhi tha.