Sales process mein thoda wait aur repetition tha, shayad dobara karna na chahoon
Main jab WFHI ke product ke liye inquire kar raha tha, toh mujhe laga ki sales team se communication straight-forward rahegi. Par kuch wakt ke liye lagataar calls aur emails kaafi repeat huye, jisme bar bar same details deni padi. Yeh thoda tiring tha because har baar poochna padta ki meri requirements kya hain, jaise ki woh pehle se record nahi kar rahe hoon. Pre-purchase doubts ke liye responses overall thik the, par ek hi sawal ko baar baar confirm karne ki wajah se process thoda slow lag raha tha. Waiting time meetings ke beech mein bhi thoda zyada ho gaya. Agar main future mein software lene ka decision karoon, toh mujhe lagta hai ki main kisi aur vendor ke saath prefer karunga jo zyada concise aur prompt responses de sake. Lekin software ki details practical aur sahi thi, aur onboarding info adequate mili thi. Toh poora experience mixed tha, aur time waste na karne ki sochta hoon agla dafa.