Sales process mein thoda clarity missing thi
Maine WFHI ke sales aur pre-purchase phase ko leke jab signup kar raha tha toh mujhe laga ki kuch cheezein thodi unclear thi. Unhone acchi tarah product features bataye, aur overall process friendly tha, lekin jab main apne doubts clear karne ki koshish karta tha, toh sabhi details utni crisp nahi milti thi. Pricing aur invoicing ka procedure easy tha, par customer support se baat karne mein kuch hesitation thi mere taraf se kyunki mujhe nahi pata tha main kitna confident ho sakta hoon product ke saath. Training aur onboarding details bhi thodi kam explain ki gayi thi, jisse thoda doubt tha ki kya main easily software ko manage kar paunga. Dialer and database functionalities ke bare mein mujhe aur clarity chahiye thi. Agar yeh sab thoda clear hota toh main zyada confident feel karta. To be honest, with the knowledge I had at the end, I was comfortable to start but still a bit unsure in some areas.