sales process mein thoda aur support hona chahiye tha jab problems aaye
Mujhe sales interaction se overall acha experience hua, lekin jab kuch issues encounter hue with payment options, toh mujhe thoda lagaa ki response thoda slow raha. Call karne par support team ne try kiya help karne ka, fir bhi kuch baar lagta tha ki mere questions ka jawab aage tak clear nahi hua. Mujhe missing laga ki koi proactive follow-up nahi tha after initial complaint, jo helpful hota agar sales ya support wale khud reach karte. Signup process smooth tha aur invoicing system bhi fine tha, par jab technical ya billing confusion aayi toh woh jaldi solve nahi hua. Toh generally mera experience positive hai, especially ku software users ke liye features aur training, par sales side mein thoda aur polish hone ki zarurat thi jab kuch galt ho gaya. Mujhe laga ki agar thoda jyada seamless communication hoti problems ke dauran toh overall confidence aur badhta.