Sales process mein support missing tha
Main generally sales team ke saath kaam karte hue kaafi positive feel karti hoon, par jab koi problem aati hai toh usse handle karne ki process thodi lacking lagti hai. Ek baar mera billing ka issue hua, jahan par thoda confusion create ho gaya tha, aur us situation ko smoothly aur quickly solve karne ka option missing tha. Log patiently sunna toh hai, par quick resolution ke liye necessary steps lene mein hesitation dikha. Dusri taraf, unki normal queries ka response time accha tha aur sab clear communicate kiya gaya. Overall sales ka approach professional tha, par jab problem aaye tab thoda better coordination aur proactiveness honi chahiye. Mujhe laga timing aur clarity mein improvement ho sakta hai taaki customer ko unnecessary tension na ho. Isi wajah se main 4 stars dungi, kyunki basic baatein sahi thi, bas problem solving ke time thodi kami thi.