Sales process mein sequence thoda ajeeb tha
Main sales aur pre-purchase process ko samajhne ki koshish kar raha tha, but honestly steps ka order thoda ajeeb laga. Pehle mujhe lagta tha ki sign-up ke baad poora software ka access asaani se milega, par wahan kuch training sessions aur database setup pahle karna padta tha jo thoda confusing tha. Mera soch tha ki sabse pehle payment hoga, fir product use karna start karunga, lekin actual proses mein payment ke baad bhi mujhe kai baar check karna pada ki kya sab cheezein work kar rahi hain. Call support bhi shuru mein thoda alag tarah se present hua, aur mujhe laga ki thoda better logical sequence ho sakta tha. Overall main surprised tha ki steps puraane software se alag tareeke se implement hua hai aur thodi adjustment ki zarurat thi samajhne ke liye.