Sales process mein response thoda slow tha
Mujhe lagta hai sales aur pre-purchase process mein kuch achhi baatein aur thodi problems donon rahi. Searching for the right software feature on their portal was relatively simple; menus clear the and training options well explained. Par jab mein unke sales team se interact kar rahi thi, response time thoda slow tha. Kabhi kabhi mujhe clarify karna padta tha ki mujhe kaunsi training chahiye aur kya software mein database or calling tools properly included hain. Signing up was straightforward, aur invoicing clear thi, but payment instructions mein thoda confusion hua initially. Mere liye yeh thoda frustrating tha kyunki main jaldi start karna chah rahi thi. Lekin finally, once all queries got resolved telephonic support se, main satisfied ho gayi thi. Overall, mujhe lagta hai ki sales ke waqt thodi aur tezi aur clarity honi chahiye thi, but user interface aur training description achhi thi. Invoicing process bhi samajh mein aaya, par communication thoda aur seamless ho sakta tha.