sales process mein repetition aur waiting kaafi thi
Bhai sach kahun toh, mujhe laga tha ki sales aur pre-purchase process jaldi se clear ho jayega, par yaha thoda zyada time laga thani galti se mujhko bar bar same baatein repeat karni padhi. Unka sign-up aur invoice generation process toh thik tha, but har baar jab main poochti thi toh unka telephonic support thoda slow jawab deta tha. Training ke baare mein bhi mujhe thoda patiently samjhana padta raha jab main specific calling tool ki baat karti thi, lagta hai yaha pe thodi rukawat hui thi. Overall, product ki information milna acha tha aur labels samajhne mein koi problem nahi thi par unhon ne repeat questions ke liye wait karvaya. Agar waqt kam lagta aur zyada clear instructions milti toh shayad experience aur smooth hota. Abhi bhi soch rahi hoon agar main dobara buy karungi ya nahi, bas yehi cheez thodi alag hoti toh main aram se recommend kar sakti thi.