Sales process mein major clarity nahi thi, setup ki baat chhodo
Mujhe personally lagta hai ki jab maine WFHI ke software aur training ke liye sign-up kiya, toh sales wale ne ekdum clear nahi kiya ki setup sirf ek baar hi hota hai ya phir continuously phirse karna padega. Bas ek baar training ke baad laga tha ki sab ho jayega, par baad mein jab technical cheezein slow chal rahi thi aur software ko aligned karne mein issues aaye toh support itna smooth nahi tha. Database aur dialer ko baar-baar theek karna pada, par support team ki taraf se guidance ya follow-up adhura laga. Payment process toh thik hai, par setup ka concept clear hona chahiye tha upfront, warna waste time hota hai. Mujhe laga ki sales wale ko yeh poora breakdown dena chahiye tha taaki main decision lene se pehle samajh paun. Overall, mujhe jo chahiye tha, wo missing tha in terms of setup explanation aur ongoing process.