Sales process mein kuch surprises aaye
Jab main software kharidne ki soch raha tha, toh mujhe pehle apne liye zaruri details dhundne mein thodi mushkil hui. Website pe information thi but woh thoda scattered thi, jis wajah se mujhe har feature ke bare mein alag alag jagah dekhna pada. Sales team se baat karte hue main koshish karta raha ki mujhe technical aur pricing dono clear ho jaayein, par unka response time thoda frustrating tha. Sign up aur invoicing ka process theek tha, par payment ke options aur tarike samajhne mein time laga. Training aur database feature jo mila, uska overview bhi late mil paya. Overall, mujhe laga ki mujhe software milne tak kuch extra effort lagana pada jo expect nahi kar raha tha.