Sales process mein kuch kami thi wrong cheez ko handle karne mein
During the initial sales and pre-purchase phase, mujhe laga ki WFHI ka approach sab smooth hoga. Lekin jab kuch unexpected hiccups aaye, to lag raha tha ki wo ghatak situation ko handle karne mein thoda missing tha. Jaise ke mujhe sign-up ke dauran ek information galat mili jo ki correct karani padi manually, aur jo chahiye tha wo dedicated support ka contact nahi mil paaya us samay. Baaki software experience accha tha, dialer aur training sessions se mujhe kaafi help mili, par woh moment jab mujhe laga ki kuch galt ho gaya, uske liye proper back-up ya guidance kaafi absent tha. Mujhe lagta hai ki agar in situations ko thoda zyada tackle karne ke liye ready kara jaye toh ye aur bhi strong product banega. Overall I am still glad with the software but thoda aur care chahiye kuch tricky moments handle karne mein.