Sales process mein kuch important cheezein bahut clear nahi thi
Maine pehle sales aur pre-purchase ke liye contact kiya tha, aur jab kuch problems aaye to handling thodi disappointing thi. Jab maine issue report kiya ki mera dialer sahi se kaam nahi kar raha, support ne answer toh diya, par solution quick nahi mila. Thoda wait karna pada, jo mujhe lagta tha ki avoid ho sakta tha agar koi proactive response hota. Dusri taraf, database feature ka kaafi achha explanation diya gaya tha jo thoda comfort deti thi ki system kaafi useful hoga. Lekin jis tarah se problems ko handle kiya gaya, wo bahut flexible aur prompt nahi tha. Mujhe laga ki training ke dauraan ye aspects zyada emphasise hone chahiye the ki agar system mein glitches aaye to customer ko kya expect karna chahiye. Overall, experience mixed tha, aur missing tha ek clear, smooth fallback plan jab cheezein galt hoti hain.