Sales process mein kuch baatein thi jo mujhe hairaan kar gayi
Maine socha tha ki sales and pre-purchase process zyada smooth hoga, par mujhe lagta hai kuch cheezein unexpected thi. Pehle toh, baar baar repeat karna padha kuch details ke baare mein, jaise ki software ke exact features aur training schedule. Mujhe laga tha ki ek baar sab clear ho jayega, par baar-baar wohi baatein two different agents ke through sunni padi. Waiting time bhi thoda zyada tha before I got the final confirming email. Lekin jab sign-up and invoicing hua, toh woh process time se aur accurately ho gaya. Training ke baad main kuch features use kar payi, lekin onboarding flow itna fast nahi tha jitna maine socha tha. Jo dialer aur calling tools hain, unka setup time thoda lamba laga mujhe, jo mere liye thodi frustration wali baat thi. Database feature thoda complex lag raha tha jab main shuru kar rahi thi, par support ne kabhi kabhi madad ki. Mere liye ek chhoti si reservation thi ki communication zyada organized ho toh aur acha rahega. Lekin overall, experience mixed raha, kuch cheezein badiya rahi aur kuch nahi. Mujhe hairani hui ki preparation ke samay process thoda inconsistent tha, par software ke core functionalities theek chal rahi thi. Agar sales process mein improvement ho, toh ye aur helpful hoga.