Sales process mein kuch achha tha par poora flow thoda uljhan mein tha
Sabse pehle sign-up ke time pe toh sab kuch thik tha, invoice bhi time par mila aur payment options clear the. Lekin uske baad onboarding ke steps kuch ajeeb aur unsynchronized lage. Training shuru hone se pehle dialer aur database features ko samajhne ke liye jo guide di gayi woh coherent nahi thi. Mujhe lagta hai ki pehle proper orientation aur basics samjhaane chahiye the, phir advance cheezon pe jaana chahiye tha. Support se contact karne mein bhi kayi baar mujhse repeat karwana pada kyunki har baar alag agent baat karta tha. Yeh sab mila ke thoda confusing experience hua, aur main emotionaly thodi pareshaan thi. Lekin payment aur sign-up process straightforward tha, jisme koi dikkat nahi aayi. Isliye overall kehna mushkil hai; kuch cheezein achhi thi par process ko aur simplify karne ki zaroorat hai.