Sales process mein khud samajhna pada zyada kuch
Sales aur pre-purchase ke dauran mujhe laga main jitna support expect kar rahi thi, utna nahi mila. Jo initial information di gayi thi, wo basic level ki thi, lekin detailed queries ke liye mujhe khud research karni padi ya software ke dashboard ko explore karna pada. Onboarding material se kaafi had tak samajh aaya, lekin kuch features jaise dialer aur database integration ke baare mein mujhe detailed explanation chahiye thi jo mujhe nahi mili. Sign-up aur payment process straightforward tha, par jo sales ke baad ka communication tha, wo thoda kam active laga. Maine kuch tools ke strengths aur weaknesses khud discover kiye instead of kisi ne clearly bataya. Jo cheez mujhe sabse zyada surprise kiya wo yeh ki sales team ne onboarding support ki expectation ko thoda kam dikhaya tha. Overall, mujhe lagta hai ki purchase ke baad training aur support pe thoda zyada effort hona chahiye taaki users ko zyada guidance mile.