Sales process mein khud samajhna pada zyada
Sales aur pre-purchase process ka ek achcha aspect tha ki sign-up aur invoice procedures clearly explained the, aur wo jaldi se complete ho gaya. Lekin mujhe lagta hai ki yes, kaafi cheezein mujhe khud hi samajhni pad gayi thi because proper guidance nahi thi har step par. Training aur onboarding ke dauraan thoda confusion hua ki kaunse features included hain, aur dialer setting shuru karne ke liye kaunse steps zaroori hain. Kuch baar mujhe support ko call karna pada par unhone thik madad ki, toh vahaan koi problem nahi thi. Bas main chahata tha ki sales team thoda zyada proactively cheezen samjhaati instead of mujhe baar-baar khud se seekhna. Yeh jameen aur aasmaan ka farak tha jab training aur billing mera kaam asaan bana diye. Par initial stage mein, aapko khud kaafi kaam karna padega.