Sales process mein jyada time laga, fir bhi clear nahi hua sab kuch
Yaar, WFHI ke sales aur pre-purchase process mein jo time laga, usse main bahut frustrated ho gayi thi. Sabse pehle toh mujhe laga tha ki jaldi se sab kuch setup ho jayega, par sign-up se leke invoice samajhne tak pura kafi time laga. Mujhe repeatedly support team ko call karna pada kyunki unke explanations thode confusing lag rahe the. Mujhe abhi bhi lagta hai ki agle baar mujhe fir se help leni padegi agar main dubara try karungi. Training aur software ke bare mein basic clarity nahi mil paayi thi during purchase, jo ki frustrating tha. Jo database feature tha, usko bhi samajhne mein yeh process thoda slow bana diya. Automatic updates ki baat karein toh wo thodi confusing rahi mere liye kyunki updates ke clear implications nahi bataye gaye the. Mujhe lagta hai ki agar yeh sab thoda jaldi aur clear hota toh main zyada smoothly process complete kar paati. Lekin joh time laga, main definitely next time help lena chahti hoon, warna phir se ye sab confusion face karna padega. Overall main disappointed hoon kyunki expectations se zyada time waste hua aur clarity nahi mili.