Sales process mein ek cheez alag se achhi lagi
Mujhe lagta hai ki sales aur pre-purchase process thoda disorganized tha. Sabse pehle sign-up karna tha, jisme thoda time laga kyunki form mein kai baar kuch fields repetitive lage. Phir training ke bare mein information dena ek achha step tha, mujhe is baat ka paata chala ki kaise workflow manage kar sakte hain. Lekin jo invoice aur payment options diye gaye, unmein clarity thodi kam thi, mujhe laga ki ye sab sequentially better explain kiya ja sakta tha. Onboarding steps mein thodi confusion thi, aur calls ke liye dialer setup karne mein bhi dikkat aayi. Ek achhi baat thi ki telephonic support ka response theek tha, lekin overall jo steps the woh mere hisaab se thoda scattered lage, aur is wajah se mujhe doosre options bhi dekhne pade. Agar yeh flow better hota to zyada confident feel karta main purchase karne mein.