Sales process mein ek cheez achhi thi par baki disappointing thi
Jab main WFHI ke sales aur pre-purchase process se guzar rahi thi, toh mujhe laga ki sab straightforward hoga, lekin wo sab kuch smooth nahi tha. Pehle toh sign-up aur billing process theek tha, invoices clear the aur payment procedure samajh mein aaya, jo ek positive point hai. Lekin jab kuch issue hua regarding software access aur training modules, toh support team ke responses thode slow lage. Khatam mein, unhone meri queries solve to kar di, par delay aur communication gaps thode frustrating the. Iske alawa, dialer tools ko use karna tha jo sahi work kar rahe the, yeh main appreciate karti hoon. Database feature bhi kaam toh kiya par mujhe thodi better guidance chahiye thi onboarding ke dauraan. Overall, sales ke dauraan ek feature jo achha laga woh tha transparent billing, lekin customer support ke shortcomings ne mujhe thoda disappointed feel karaya.