2 out of 52 of 5Verified purchaseSales and pre-purchase
sales process mein dikkat hui par ek chhota support moment acha tha
Jab maine WFHI ka software purchase karne ka socha, toh sales aur pre-purchase stages thodi disappointing rahi. Sab cheezein sahi tarah handle nahi hui jab system slow hua aur documents late mile. Mujhe lagta hai ki agar communication thoda aur pro-active hota toh confusion kam hota. Lekin ek baar jab support ko phone kiya toh unka response quick tha aur unhone calmly situation ko samjhane ki koshish ki, jo ek positive moment tha. Overall toh jo expectations thi, wo fulfill nahi hui, lekin atleast ek waqt pe customer care ne acha impression diya, jo mujhe yaad rahega. Hope karungi ki future mein thoda better coordination rahe, warna ye namiya experience repeat ho sakta hai.