Sales process mein communication thodi slow thi
Jab maine software kharida toh mujhe shuru mein lag raha tha ki sab kuch smoothly chalega, par day-to-day use mein kuch issues saamne aaye. Sabse accha part tha ki calling tools ka dialer theek se kaam karta tha, calls connect hone mein zyada dikkat nahi aayi. Lekin sales aur pre-purchase ke perspective se baat karun toh mujhe lagta hai ki communication thoda inconsistent tha. Kabhi kabhi mere queries ka jawab turant mil jaata tha, toh kabhi thoda dher tak wait karna padta tha. Invoice aur payment process bhi thoda confusing laga initially. Shayad training ke dauraan agar ye sab clearly explain ho jata toh better rahta. Phir bhi software ki basic functionality theek thi aur main overall mixed feelings ke saath kahungi ki kuch cheezein achhi thi, kuch improvements ki zarurat hai.