Sales process mein clear tha ki asas ko khud samajhna hota hai
Sales aur pre-purchase mein sabse accha part ye tha ki mujhe training aur software ke bare mein kaafi kuch khud explore karna pada. Kayi baar sales team ne basic explain kiya, lekin detailed features use karne ke liye mujhe khud se manual padhna pada. Dialer set up karne mein maine kuch trial and error kiya, jis se mujhe better samajh aayi ki database aur calling tools sath kaise kaam karte hai. Payment aur invoicing process straightforward thi, lekin ek do jagah pe mujhe faaltu confusion hua kyunki updates thodi frequently aati thi. Lekin overall, jo technical cheezein thi, wo largely customer ke samajh par chhodi gayi thi.