Sales process mein clear step-wise flow missing tha
Main aapse seedha kehna chahunga ki sales aur pre-purchase process mein jo sequence hona chahiye tha, wo thoda missing laga mujhe. Jab maine first time contact kiya, tab bhi mujhe lag raha tha ki expect ki gayi clear aur organized steps poore tarah follow nahi ho rahe hain. Signup ka jo process tha, wo straightforward tha lekin payment aur invoicing ke beech mein communication sufficient nahi tha. Training aur software access ke baad bhi mujhe thoda confusion tha ki next kya hona chahiye aur kaise progress track karni hai. Mujhe ek formal roadmap ya guide chahiye tha jo bata paata ki kaunsa step pahle pura karna hai aur kis stage pe main khud se contact kar sakta hoon. Sabse aham cheez jo missing thi, wo clarity thi about step order and expectations. Is wajah se thoda frustration hua kyunki mujhe generally expect tha ki aise cheezein kaafi seamless aur well-structured hongi.