2 out of 52 of 5Unverified experienceSales and pre-purchase
Sales process mein clear explanation ki kami thi
Main yeh maanungi ki sales team ki approach thodi confusing thi jab tak ke maine khud zyada research nahi kiya. Jo initial product details diye gaye the, woh generic lage aur mujhe select karne mein clarity nahi mili ki kaunsa plan mere liye sahi rahega. Documentation mein bhi kaafi gaps the jahan mujhe khud se search karna pada ki kaise payment karna hai ya invoice generate karna hai. Koi direct help nahi mili jab maine poocha ki training sessions ki timings kya hongi, jo thoda frustrating tha. Lekin sign-up process during payment toh thik-thaak chala, wo ek achha point tha. Agar sales team onboarding ke process ko thoda aur detailed aur transparent banati, toh experience aur acha hota.