Sales process mein clarity ki kami surprise thi
Mujhe lagta tha ki sab kuch bahut clearly explain kiya jayega jab maine pehli baar sales aur pre-purchase information li. Par jo mujhe mila, wo thoda confusing tha. Sign-up aur payment system ki details itni straightforward nahi thi jitni expect kar rahi thi main. Kuch terms aur conditions bhi thoda unclear the, jo ki complicated ho jata hai jab aap remote workflows ke liye naye ho. Invoicing process mein transparency ki kami se mujhe doubt hua ki kya main sahi package select kar rahi hoon. Ek achhi baat ye thi ki support team ne phone par samjhane ki koshish ki, lekin woh bhi jitni clarity deni chahiye thi nahi de paaye. Overall, sales ke waqt mujhe zyada clear picture chahiye thi ki main kahaan stand karti hoon, jo surprisingly missing thi.