Sales process mein bohot kuch khud hi samajhna pada tha
Order dene se pehle main itna soch rahi thi ki sales aur sign-up process smoothly chalega, par asli mein boost toh mujhe khud karne pade sab kuch. Training schedule aur software ki working details ke baare mein jankari milna mushkil tha, aur team se baar baar poochna pada. Call karna maine priority support ke liye bhi kiya, par har baar low patience mila jaise ready answer nahi tha. Invoice process clear nahi tha, kabhi expected documents nahi mile, toh main bore ho gayi. Dialer aur database features ko samajhne ke liye bhi kaafi pamphlets baar baar padhni hoti thi jo dusron ko batana padta. Mujhe laga ki yeh sab toh assist karna chahiye tha unhe, ki customer ko khud confusion na ho. Par wo nahi hua. Software acha lagta tha par har waqt sochti thi ki kya main sahi kar rahi hoon iska usage. Mera experience yeh tha ki poora sales aur onboarding thoda adhura tha, jisse frustration hui thi kaafi. Fir bhi, software ka potential samajh ke chhodi thi.