Sales process mein bohot dead-end aaya jab problem hua
Maine product kharidne ka decision liya tha, par sales aur pre-purchase process mein jab kuch gadbad hui, toh wo handle karna kaafi problematic tha. Main ne support ko baar baar contact kiya, lekin unka response time lamba tha, jiski wajah se mera patience gaya. Jo information maine payment aur invoice ke bare mein maangi, wo proper tareeke se clear nahi hui. Kuch baar mujhe repeat karna pada apna concern, jabki mujhe laga ki pehli baar hi samajh lena chahiye tha woh. Purchase ke liye jo onboarding tha, wo bhi thoda complicated laga jab problems low communication ki wajah se badi ho gayi. Overall mujhe laga ki sales team aur systems better coordinate kar sakti thi, taki customer ko zyada effort na lagana pade. I hope ki future mein is process ko streamline karenge, warna naye customers ke liye ye frustration badega.